The software should be installed by first right clicking on the installation package and choosing to
Run as Administrator. Subsequently run all Track’Air programs as administrator. Obtain the installation zip file. The password to unzip the zip file is your license ID. Unzip the installation and put the file into a temporary folder on the C or D drive, do not run from directly from the desktop. Then right click and
run as administrator.
Force the application to run as Administrator:
Propertieswindow, click on the
Run this program in compatibility mode for:and choose
Run this program as an administrator.
apply, and then click
WINDOWS 8 / 10 SPECIFIC
Some Windows 8 and 10 installations don’t actually shut the computer down when you press the
Shut down button. You will need to go under
Power Options in the Control Panel and select
Change what the power buttons do and uncheck
Turn on fast startup and select
Shut down when the power button is pressed.
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